pingcap · huoyao1125 · Jan 26, 2026 · Jan 26, 2026 · Jan 26, 2026 · Jan 26, 2026
diff --git a/TOC-tidb-cloud.md b/TOC-tidb-cloud.md
@@ -753,6 +753,8 @@
     - Connected: IM Subscription for TiDB Cloud Alerts
       - [Subscribe via Slack](/tidb-cloud/monitor-alert-slack.md)
       - [Subscribe via Zoom](/tidb-cloud/monitor-alert-zoom.md)
+      - [Subscribe via Flashduty](/tidb-cloud/monitor-alert-flashduty.md)
+      - [Subscribe via PagerDuty](/tidb-cloud/monitor-alert-pagerduty.md)
     - Connected: IM Ticket Creation and Update Subscription
       - [Create Tickets and Subscribe to Ticket Updates via Slack](/tidb-cloud/connected-slack-ticket-creation.md)
       - [Create Tickets and Subscribe to Ticket Updates via Lark](/tidb-cloud/connected-lark-ticket-creation.md)

diff --git a/tidb-cloud/monitor-alert-email.md b/tidb-cloud/monitor-alert-email.md
@@ -5,7 +5,7 @@ summary: Learn how to monitor your TiDB cluster by getting alert notifications v
 
 # Subscribe via Email
 
-TiDB Cloud provides you with an easy way to subscribe to alert notifications via email, [Slack](/tidb-cloud/monitor-alert-slack.md), and [Zoom](/tidb-cloud/monitor-alert-zoom.md). This document describes how to subscribe to alert notifications via email.
+TiDB Cloud provides you with an easy way to subscribe to alert notifications via email, [Slack](/tidb-cloud/monitor-alert-slack.md), [Zoom](/tidb-cloud/monitor-alert-zoom.md), [Flashduty](/tidb-cloud/monitor-alert-flashduty.md), and [PagerDuty](/tidb-cloud/monitor-alert-pagerduty.md). This document describes how to subscribe to alert notifications via email.
 
 > **Note:**
 >

diff --git a/tidb-cloud/monitor-alert-flashduty b/tidb-cloud/monitor-alert-flashduty
@@ -0,0 +1,58 @@
+---
+title: Subscribe via Flashduty
+summary: Learn how to monitor your TiDB cluster by getting alert notifications via Flashduty.
+---
+
+# Subscribe via Flashduty
+
+TiDB Cloud provides you with an easy way to subscribe to alert notifications via Flashduty, [Slack](/tidb-cloud/monitor-alert-slack.md), [email](/tidb-cloud/monitor-alert-email.md), [Zoom](/tidb-cloud/monitor-alert-zoom.md), and [PagerDuty](/tidb-cloud/monitor-alert-pagerduty.md). This document describes how to subscribe to alert notifications via Flashduty.
+
+> **Note:**
+>
+> Currently, alert subscription is only available for [TiDB Cloud Dedicated](/tidb-cloud/select-cluster-tier.md#tidb-cloud-dedicated) clusters.
+
+## Prerequisites
+
+- The subscribing via Flashduty feature is only available for organizations that subscribe to the **Enterprise** or **Premium** [support plan](/tidb-cloud/connected-care-overview.md).
+
+- To subscribe to alert notifications of TiDB Cloud, you must have the `Organization Owner` access to your organization or `Project Owner` access to the target project in TiDB Cloud.
+
+## Subscribe to alert notifications
+
+To get alert notifications of clusters in your project, take the following steps:
+
+### Step 1. Generate a Flashduty webhook URL
+
+1. Refer to the official Flashduty documentation under [Flashduty > Integrations > Alerts integration > Prometheus Integration](https://docs.flashcat.cloud/en/flashduty/prometheus-integration-guide) to generate a webhook URL.
+2. Copy the webhook URL generated in step 1.
+
+### Step 2. Subscribe from TiDB Cloud
+
+> **Tip:**
+>
+> The alert subscription is for all alerts in the current project. If you have multiple clusters in the project, you just need to subscribe once.
+
+1. In the [TiDB Cloud console](https://tidbcloud.com), switch to your target project using the combo box in the upper-left corner.
+2. In the left navigation pane, click **Project Settings** > **Alert Subscription**.
+3. On the **Alert Subscription** page, click **Add Subscriber** in the upper-right corner.
+4. From the **Subscriber Type** drop-down list, select **Flashduty**.
+5. Enter a name in the **Name** field and your Flashduty webhook URL in the **Webhook URL** field.
+6. Click **Test Connection**.
+
+    - If the test succeeds, the **Save** button is displayed.
+    - If the test fails, an error message is displayed. Follow the message to troubleshoot the issue and retry the connection.
+
+7. Click **Save** to complete the subscription.
+
+Alternatively, you can also click **Subscribe** in the upper-right corner of the **Alert** page of the cluster. You will be directed to the **Alert Subscriber** page.
+
+If an alert condition remains unchanged, the alert sends notifications every three hours.
+
+## Unsubscribe from alert notifications
+
+If you no longer want to receive alert notifications of clusters in your project, take the following steps:
+
+1. In the [TiDB Cloud console](https://tidbcloud.com), switch to your target project using the combo box in the upper-left corner.
+2. In the left navigation pane, click **Project Settings** > **Alert Subscription**.
+3. On the **Alert Subscription** page, locate the row of your target subscriber to be deleted, and then click **...** > **Unsubscribe**.
+4. Click **Unsubscribe** to confirm the unsubscription.
diff --git a/tidb-cloud/monitor-alert-pagerduty b/tidb-cloud/monitor-alert-pagerduty
@@ -0,0 +1,58 @@
+---
+title: Subscribe via PagerDuty
+summary: Learn how to monitor your TiDB cluster by getting alert notifications via PagerDuty.
+---
+
+# Subscribe via PagerDuty
+
+TiDB Cloud provides you with an easy way to subscribe to alert notifications via PagerDuty, [Slack](/tidb-cloud/monitor-alert-slack.md), [email](/tidb-cloud/monitor-alert-email.md), [Zoom](/tidb-cloud/monitor-alert-zoom.md), and [Flashduty](/tidb-cloud/monitor-alert-flashduty.md). This document describes how to subscribe to alert notifications via PagerDuty.
+
+> **Note:**
+>
+> Currently, alert subscription is only available for [TiDB Cloud Dedicated](/tidb-cloud/select-cluster-tier.md#tidb-cloud-dedicated) clusters.
+
+## Prerequisites
+
+- Subscribing to alerts via PagerDuty is only available for organizations that subscribe to the **Enterprise** or **Premium** [support plan](/tidb-cloud/connected-care-overview.md).
+
+- To subscribe to alert notifications, you must have the `Organization Owner` access to your organization or `Project Owner` access to the target project in TiDB Cloud.
+
+## Subscribe to alert notifications
+
+To get alert notifications of clusters in your project, take the following steps:
+
+### Step 1. Generate a PagerDuty integration key
+
+1. Refer to the official [PagerDuty documentation](https://developer.pagerduty.com/docs/events-api-v2-overview#getting-started) to generate an integration key of 'Events API v2' type.
+2. Copy the integration key generated in step 1.
+
+### Step 2. Subscribe from TiDB Cloud
+
+> **Tip:**
+>
+> The alert subscription is for all alerts in the current project. If you have multiple clusters in the project, you just need to subscribe once.
+
+1. In the [TiDB Cloud console](https://tidbcloud.com), switch to your target project using the combo box in the upper-left corner.
+2. In the left navigation pane, click **Project Settings** > **Alert Subscription**.
+3. On the **Alert Subscription** page, click **Add Subscriber** in the upper-right corner.
+4. From the **Subscriber Type** drop-down list, select **PagerDuty**.
+5. Enter a name in the **Name** field and your integration key in the **Integration Key** field.
+6. Click **Test Connection**.
+
+    - If the test succeeds, the **Save** button is displayed.
+    - If the test fails, an error message is displayed. Follow the message to troubleshoot the issue and retry the connection.
+
+7. Click **Save** to complete the subscription.
+
+Alternatively, you can also click **Subscribe** in the upper-right corner of the **Alert** page of the cluster. You will be directed to the **Alert Subscriber** page.
+
+If an alert condition remains unchanged, the alert sends notifications every three hours.
+
+## Unsubscribe from alert notifications
+
+If you no longer want to receive alert notifications for clusters in your project, follow these steps:
+
+1. In the [TiDB Cloud console](https://tidbcloud.com), switch to your target project using the combo box in the upper-left corner.
+2. In the left navigation pane, click **Project Settings** > **Alert Subscription**.
+3. On the **Alert Subscription** page, find the subscriber that you want to delete, and then click **...** > **Unsubscribe**.
+4. Click **Unsubscribe** to confirm the unsubscription.
diff --git a/tidb-cloud/monitor-alert-slack.md b/tidb-cloud/monitor-alert-slack.md
@@ -5,7 +5,7 @@ summary: Learn how to monitor your TiDB cluster by getting alert notifications v
 
 # Subscribe via Slack
 
-TiDB Cloud provides you with an easy way to subscribe to alert notifications via [Slack](https://slack.com/), [email](/tidb-cloud/monitor-alert-email.md), and [Zoom](/tidb-cloud/monitor-alert-zoom.md). This document describes how to subscribe to alert notifications via Slack.
+TiDB Cloud provides you with an easy way to subscribe to alert notifications via Slack, [email](/tidb-cloud/monitor-alert-email.md), [Zoom](/tidb-cloud/monitor-alert-zoom.md), [Flashduty](/tidb-cloud/monitor-alert-flashduty.md), and [PagerDuty](/tidb-cloud/monitor-alert-pagerduty.md). This document describes how to subscribe to alert notifications via Slack.
 
 The following screenshot shows two example alerts.
 

diff --git a/tidb-cloud/monitor-alert-zoom.md b/tidb-cloud/monitor-alert-zoom.md
@@ -5,7 +5,7 @@ summary: Learn how to monitor your TiDB cluster by getting alert notifications v
 
 # Subscribe via Zoom
 
-TiDB Cloud provides you with an easy way to subscribe to alert notifications via [Zoom](https://www.zoom.com/), [Slack](/tidb-cloud/monitor-alert-slack.md), and [email](/tidb-cloud/monitor-alert-email.md). This document describes how to subscribe to alert notifications via Zoom.
+TiDB Cloud provides you with an easy way to subscribe to alert notifications via Zoom, [Slack](/tidb-cloud/monitor-alert-slack.md), [email](/tidb-cloud/monitor-alert-email.md), [Flashduty](/tidb-cloud/monitor-alert-flashduty.md), and [PagerDuty](/tidb-cloud/monitor-alert-pagerduty.md). This document describes how to subscribe to alert notifications via Zoom.
 
 > **Note:**
 >

diff --git a/tidb-cloud/monitor-built-in-alerting.md b/tidb-cloud/monitor-built-in-alerting.md
@@ -47,6 +47,8 @@ In TiDB Cloud, you can subscribe to alert notifications via one of the following
 - [Email](/tidb-cloud/monitor-alert-email.md)
 - [Slack](/tidb-cloud/monitor-alert-slack.md)
 - [Zoom](/tidb-cloud/monitor-alert-zoom.md)
+- [Flashduty](/tidb-cloud/monitor-alert-flashduty.md)
+- [PagerDuty](/tidb-cloud/monitor-alert-pagerduty.md)
 
 ## TiDB Cloud built-in alert conditions