Comprehensive update to GenesysHandoff README #414
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siddharthh98
commented
Jan 20, 2026
siddharthh98
commented
- Added detailed introduction and expanded prerequisites
- Reorganized structure with clear sections for Copilot Studio, Genesys Cloud, and Agent SDK setup
- Added code overview section explaining project structure
- Added instructions for testing in Teams/M365 with manifest configuration
- Added comprehensive troubleshooting table and best practices
- Added tip for Power Platform API tenant configuration
- Preserved all existing images and fixed markdown syntax
- Added detailed introduction and expanded prerequisites - Reorganized structure with clear sections for Copilot Studio, Genesys Cloud, and Agent SDK setup - Added code overview section explaining project structure - Added instructions for testing in Teams/M365 with manifest configuration - Added comprehensive troubleshooting table and best practices - Added tip for Power Platform API tenant configuration - Preserved all existing images and fixed markdown syntax
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Pull request overview
This PR comprehensively updates the GenesysHandoff README documentation, transforming it from a basic setup guide into a detailed, structured resource for developers. The update improves organization, adds extensive context and explanations, and includes new sections for testing, troubleshooting, and best practices.
Changes:
- Restructured the entire document with clear numbered sections covering Introduction, Prerequisites, setup steps for Copilot Studio, Genesys Cloud, and Agent SDK
- Added new sections for code overview, testing instructions (including Teams manifest configuration), comprehensive troubleshooting table, best practices, and architecture diagram
- Enhanced prerequisites section with detailed tables breaking down software and platform requirements
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MattB-msft
previously approved these changes
Jan 21, 2026
- Add WebhookSignatureSecret to IGenesysConnectionSettings interface - Implement HMAC-SHA256 signature validation for Genesys webhooks - Replace deprecated ContinueConversationAsync with ProcessProactiveAsync - Use AgentClaims.CreateIdentity() for proper authentication - Update README with webhook configuration documentation
MattB-msft
previously approved these changes
Jan 21, 2026
MattB-msft
approved these changes
Jan 22, 2026
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