Service Desk App

Overview

The "Service Desk" app is a service management application created using Power Apps. This app enables users to generate service tickets and allows admins to manage and resolve these tickets efficiently.

Demo Video & Screenshots

Watch the demo video

Features

• User Login: Users can log in to the app using their credentials.
• Ticket Generation: Users can create new service tickets by providing necessary details.
• Admin Dashboard: Admins can view, manage, and resolve tickets.
• Ticket Tracking: Users can track the status of their submitted tickets.

Tables Structure

Tickets Table

• BY: Employee Id of the user who created the ticket.
• TO: Admin name assigned to the ticket.
• DATE: Date the ticket was created.
• REASON: Reason for creating the ticket.
• TICKET ID: Unique identifier for each ticket.

User Table

• User name: Username of the user.
• Name: Full name of the user.
• Employee Id: Unique employee ID of the user.

Admin Table

• Admin name: Username of the admin.
• Name: Full name of the admin.

Getting Started

Prerequisites

• Power Apps account
• Excel data sheet as the backend

Installation

1. Clone the repository to your local machine.

   git clone https://github.com/anuragvisioner/service-desk-app.git