Skip to content

Kontactly is an AI-powered platform that connects businesses with their customers through automated support, live chat, and a conversational contact form, including easy handover to human agents when needed.

License

Notifications You must be signed in to change notification settings

DeDolphins/Kontactly

Folders and files

NameName
Last commit message
Last commit date

Latest commit

ย 

History

26 Commits
ย 
ย 
ย 
ย 
ย 
ย 
ย 
ย 

Repository files navigation

GitHub Background Banner

Kontactly ๐ŸŒ

Kontactly is here to make customer support simpler, faster, and more personal, all in one platform ๐Ÿค. With AI-powered chat, live support, and engaging conversational forms, Kontactly helps you build meaningful customer connections that feel natural and seamless ๐ŸŒŸ.


Key Features โœจ

  • Automated Chat Responses ๐Ÿค–: Delivers quick answers for common questions.
  • Human Handoff ๐Ÿ‘ฅ: Connects complex inquiries to real agents seamlessly.
  • Conversational Forms ๐Ÿ’ฌ: Chat-like forms make contacting easy and engaging.
  • Unified Data Platform ๐Ÿ“Š: All customer interactions in one place for easy access.
  • Multilingual Support ๐ŸŒ: Communicates in your customerโ€™s language.
  • Customizable Design ๐ŸŽจ: Easily adapts to fit your brandโ€™s look.

Who is Kontactly For? ๐Ÿ‘ฅ

Kontactly is perfect for:

  • Small Businesses & Startups ๐Ÿš€: Offers efficient support with minimal resources.
  • Large Enterprises ๐ŸŒ: Scales to handle high customer volumes while staying personal.
  • Developers ๐Ÿ› ๏ธ: Provides flexible customization through our API.
  • Freelancers & Professionals ๐Ÿ’ผ: Manages client inquiries with ease and professionalism.

Why Kontactly? ๐Ÿ’ผ

Traditional customer support tools can be complex and costly ๐Ÿ˜ฉ. Kontactly changes the game by combining the speed of AI with the warmth of human support, keeping everything in one place ๐ŸŒˆ. Just upload your docs, blogs, or website links, and Kontactly learns your brand, so setup is fast and authentic โšก.


Quick Start Guide ๐Ÿš€

  1. Sign Up and Set Up: Create an account and personalize your chatbotโ€™s look โœ๏ธ.
  2. Train Your Chatbot: Upload docs, blogs, or links to teach Kontactly about your business ๐Ÿ“š.
  3. Customize and Embed: Set up your chatbotโ€™s style and paste the embed code on your website ๐ŸŒ.
  4. Test and Go Live: Test responses, then launch Kontactly to connect with customers ๐ŸŽ‰.

Installation ๐Ÿ› ๏ธ

  1. Clone the Repository:

    git clone https://github.com/yourusername/kontactly.git
    cd kontactly
  2. Install Dependencies:

    npm install
  3. Run the Application:

    npm start

API Documentation ๐Ÿ“œ

For advanced customizations, check our Kontactly API Documentation to see whatโ€™s possible ๐Ÿ”ง.


Roadmap ๐Ÿ”ฎ

Hereโ€™s whatโ€™s coming next for Kontactly:

  • Mobile App ๐Ÿ“ฑ: Connect with customers on the go.
  • Advanced Analytics ๐Ÿ“ˆ: Gain deeper insights into customer engagement.
  • Voice Integration ๐ŸŽ™๏ธ: Talk to customers directly through the platform.
  • Custom Dashboards ๐Ÿ“Š: Track the metrics that matter most to your business.

Contributing ๐Ÿค

Kontactly is open-source, and contributions are welcome! Read our Contribution Guide to join us in building a better customer support experience ๐ŸŒŸ.


License ๐Ÿ“„

Kontactly is licensed under the MIT License. See the LICENSE file for details ๐Ÿ“œ.


Contact Us ๐Ÿ“ฌ

Have questions, feedback, or ideas? Weโ€™d love to hear from you. Reach out at support@kontactly.ai ๐Ÿ’Œ.


Kontactly is all about making customer support easier, more meaningful, and more connected. Thank you for joining us on this journey to improve every interaction, every time ๐ŸŒˆ.

About

Kontactly is an AI-powered platform that connects businesses with their customers through automated support, live chat, and a conversational contact form, including easy handover to human agents when needed.

Topics

Resources

License

Stars

Watchers

Forks