Certificate Not Getting Generated Even After Criteria Are Met

[suraj-tekdi]

We are facing an issue in one of the courses while generating certificates for users.
Even after the learner fulfills all the certificate criteria, the certificate is not getting generated automatically.

In the service logs, the message displayed is:

"Certificate criteria did not match"

However, when we reissue the certificate manually from the creator/admin side, the certificate gets generated successfully without any issues.

This indicates that:

The user’s progress and completion status are correct

The certificate template and rules are valid

The system is failing to match the criteria during the automatic certificate evaluation, but succeeds during manual reissue

Requesting support to identify why the auto-generation flow is not recognizing the fulfilled criteria while the manual reissue flow is working correctly.

[Deeksha1502]

Can you please provide the following details.

1. What were the criteria for the user to earn certificate.
2. The cert-preprocessor job logs.
3. details on scenarios to reproduce the issue.
4. Was there assessment attached to the course

[suraj-tekdi]

@Deeksha1502

1. Criteria of certificate is to score 70 % of the assessment
2. Logs

2025-12-02 06:45:44,232 INFO org.sunbird.job.collectioncert.functions.CollectionCertPreProcessorFn [] - issueCertificate i/p event =>JobRequest {map={actor=Map(id -> Course Certificate Generator, type -> System), eid=BE_JOB_REQUEST, edata=Map(courseId -> do_11420278272295731211, reIssue -> false, iteration -> 1, userIds -> List(2d489867-ccfe-449e-a087-9ad6704a1a7d), batchId -> 0142048498939740161, action -> issue-certificate, trigger -> auto-issue), ets=1764657944200, context=Map(pdata -> Map(ver -> 1.0, id -> org.sunbird.platform)), mid=LP.1764657944200.a54a7e2a-1335-4370-8e7f-ec3d47484dc5, object=Map(id -> 0142048498939740161_do_11420278272295731211, type -> CourseCertificateGeneration)}}
2025-12-02 06:45:44,234 INFO org.sunbird.job.collectioncert.functions.CollectionCertPreProcessorFn [] - User :: 2d489867-ccfe-449e-a087-9ad6704a1a7d did not match the criteria for batch :: 0142048498939740161 and course :: do_11420278272295731211
2025-12-02 06:45:52,637 INFO org.sunbird.job.collectioncert.functions.CollectionCertPreProcessorFn [] - issueCertificate i/p event =>JobRequest {map={actor=Map(id -> Course Certificate Generator, type -> System), eid=BE_JOB_REQUEST, edata=Map(courseId -> do_11420278272295731211, reIssue -> false, iteration -> 1, userIds -> List(2d489867-ccfe-449e-a087-9ad6704a1a7d), batchId -> 0142048498939740161, action -> issue-certificate, trigger -> auto-issue), ets=1764657952522, context=Map(pdata -> Map(ver -> 1.0, id -> org.sunbird.platform)), mid=LP.1764657952522.ae4af003-37ea-4f18-8cab-2d77df073834, object=Map(id -> 0142048498939740161_do_11420278272295731211, type -> CourseCertificateGeneration)}}
2025-12-02 06:45:52,643 INFO org.sunbird.job.collectioncert.functions.CollectionCertPreProcessorFn [] - User :: 2d489867-ccfe-449e-a087-9ad6704a1a7d did not match the criteria for batch :: 0142048498939740161 and course :: do_11420278272295731211
2025-12-02 06:46:40,348 INFO org.apache.flink.streaming.api.functions.sink.TwoPhaseCommitSinkFunction [] - FlinkKafkaProducer 1/1 - checkpoint 18693 complete, committing transaction TransactionHolder{handle=KafkaTransactionState [transactionalId=null, producerId=-1, epoch=-1], transactionStartTime=1764657940129} from checkpoint 18693
2025-12-02 06:47:40,343 INFO org.apache.flink.streaming.api.functions.sink.TwoPhaseCommitSinkFunction [] - FlinkKafkaProducer 1/1 - checkpoint 18694 complete, committing transaction TransactionHolder{handle=KafkaTransactionState [transactionalId=null, producerId=-1, epoch=-1], transactionStartTime=1764658000145} from checkpoint 18694

3. User enrolled the course and complete the assessment scored >= 70% marks
4. Yes

[Deeksha1502]

@suraj-tekdi okay, can we connect regarding this to better understand about the issue

[suraj-tekdi]

yes, we can connect.

[suraj-tekdi]

Please share your email id. I will share an invite on meet.

[Deeksha1502]

deekshad@sanketika.in jeraldj@sanketika.in

you can schedule at around 3PM

[suraj-tekdi]

ok

[suraj-tekdi]

I have shared the invite. Please accept it.

[Deeksha1502]

please add jeraldj@sanketika.in email as well @suraj-tekdi

[jona-r]

As requested logs for
activity-aggregate-updaterr.txt
assessment-aggregator-taskmanage.txt
collection-certificate-generator-taskmanager.txt

[Raghavms03]

Content read API response:
{
"id": "api.content.state.read",
"ver": "v1",
"ts": "2025-12-02 10:20:16:115+0000",
"params": {
"resmsgid": null,
"msgid": "16c13ac0-3f5a-446f-9ab7-bf8426ff305a",
"err": null,
"status": "success",
"errmsg": null
},
"responseCode": "OK",
"result": {
"contentList": [
{
"lastAccessTime": "2025-12-02 15:04:15:055+0530",
"contentId": "do_114202828601950208115",
"batchId": "0142048498939740161",
"completedCount": 1,
"progress": 100,
"viewCount": 1,
"courseId": "do_11420278272295731211",
"collectionId": "do_11420278272295731211",
"lastCompletedTime": "2025-12-02 15:04:15:055+0530",
"status": 2,
"score": []
},
{
"lastAccessTime": "2025-12-02 15:04:24:488+0530",
"contentId": "do_114202830898618368116",
"batchId": "0142048498939740161",
"completedCount": 1,
"progress": 100,
"viewCount": 1,
"courseId": "do_11420278272295731211",
"collectionId": "do_11420278272295731211",
"lastCompletedTime": "2025-12-02 15:04:24:488+0530",
"status": 2,
"score": []
},
{
"lastAccessTime": "2025-12-02 15:04:34:889+0530",
"contentId": "do_114202832085188608117",
"batchId": "0142048498939740161",
"completedCount": 1,
"progress": 100,
"viewCount": 1,
"courseId": "do_11420278272295731211",
"collectionId": "do_11420278272295731211",
"lastCompletedTime": "2025-12-02 15:04:34:889+0530",
"status": 2,
"score": []
},
{
"lastAccessTime": "2025-12-02 15:04:41:664+0530",
"contentId": "do_114202832777797632118",
"batchId": "0142048498939740161",
"completedCount": 1,
"progress": 100,
"viewCount": 1,
"courseId": "do_11420278272295731211",
"collectionId": "do_11420278272295731211",
"lastCompletedTime": "2025-12-02 15:04:41:664+0530",
"status": 2,
"score": []
},
{
"lastAccessTime": "2025-12-02 15:06:04:204+0530",
"contentId": "do_114203012481769472119",
"batchId": "0142048498939740161",
"completedCount": 1,
"progress": 100,
"viewCount": 1,
"courseId": "do_11420278272295731211",
"collectionId": "do_11420278272295731211",
"lastCompletedTime": "2025-12-02 15:06:04:204+0530",
"status": 2,
"score": []
},
{
"lastAccessTime": "2025-12-02 15:25:10:290+0530",
"contentId": "do_114203046155706368121",
"batchId": "0142048498939740161",
"completedCount": 1,
"progress": 100,
"viewCount": 1,
"courseId": "do_11420278272295731211",
"collectionId": "do_11420278272295731211",
"lastCompletedTime": "2025-12-02 15:15:56:160+0530",
"status": 2,
"score": [
{
"totalMaxScore": 20.0,
"lastAttemptedOn": 1764669310291,
"totalScore": 18.0,
"attemptId": "60d07fb2cc1b5a8b3c045c03250cb6da"
}
]
}
]
}
}

[JeraldJF]

@suraj-tekdi Please share the versions of

1. assessment-aggregator job
2. activity aggregator job
3. cert pre-processor job
   used here.

[suraj-tekdi]

assessment-aggregator job ---> sunbird-datapipeline:release-4.9.0_RC2
activity aggregator job ---> knowledge-platform-jobs:release-4.10.0_RC1
cert pre-processor job ---> knowledge-platform-jobs:release-4.10.0_RC1

[suraj-tekdi]

{ "id": "api.content.state.read", "ver": "v1", "ts": "2025-12-02 10:20:16:115+0000", "params": { "resmsgid": null, "msgid": "16c13ac0-3f5a-446f-9ab7-bf8426ff305a", "err": null, "status": "success", "errmsg": null }, "responseCode": "OK", "result": { "contentList": [ { "lastAccessTime": "2025-12-02 15:04:15:055+0530", "contentId": "do_114202828601950208115", "batchId": "0142048498939740161", "completedCount": 1, "progress": 100, "viewCount": 1, "courseId": "do_11420278272295731211", "collectionId": "do_11420278272295731211", "lastCompletedTime": "2025-12-02 15:04:15:055+0530", "status": 2, "score": [] }, { "lastAccessTime": "2025-12-02 15:04:24:488+0530", "contentId": "do_114202830898618368116", "batchId": "0142048498939740161", "completedCount": 1, "progress": 100, "viewCount": 1, "courseId": "do_11420278272295731211", "collectionId": "do_11420278272295731211", "lastCompletedTime": "2025-12-02 15:04:24:488+0530", "status": 2, "score": [] }, { "lastAccessTime": "2025-12-02 15:04:34:889+0530", "contentId": "do_114202832085188608117", "batchId": "0142048498939740161", "completedCount": 1, "progress": 100, "viewCount": 1, "courseId": "do_11420278272295731211", "collectionId": "do_11420278272295731211", "lastCompletedTime": "2025-12-02 15:04:34:889+0530", "status": 2, "score": [] }, { "lastAccessTime": "2025-12-02 15:04:41:664+0530", "contentId": "do_114202832777797632118", "batchId": "0142048498939740161", "completedCount": 1, "progress": 100, "viewCount": 1, "courseId": "do_11420278272295731211", "collectionId": "do_11420278272295731211", "lastCompletedTime": "2025-12-02 15:04:41:664+0530", "status": 2, "score": [] }, { "lastAccessTime": "2025-12-02 15:06:04:204+0530", "contentId": "do_114203012481769472119", "batchId": "0142048498939740161", "completedCount": 1, "progress": 100, "viewCount": 1, "courseId": "do_11420278272295731211", "collectionId": "do_11420278272295731211", "lastCompletedTime": "2025-12-02 15:06:04:204+0530", "status": 2, "score": [] }, { "lastAccessTime": "2025-12-02 15:25:10:290+0530", "contentId": "do_114203046155706368121", "batchId": "0142048498939740161", "completedCount": 1, "progress": 100, "viewCount": 1, "courseId": "do_11420278272295731211", "collectionId": "do_11420278272295731211", "lastCompletedTime": "2025-12-02 15:15:56:160+0530", "status": 2, "score": [ { "totalMaxScore": 20.0, "lastAttemptedOn": 1764669310291, "totalScore": 18.0, "attemptId": "60d07fb2cc1b5a8b3c045c03250cb6da" } ] } ] } }

[JeraldJF]

@suraj-tekdi
Can you please retrieve and share the cassandra db records of the course which is throwing "criteria does not match" issue from the user_activity_agg, user_enrolments, and course_batch tables.
For

1. user_activity_agg, fetch the record querying on activity_id [course id] and user_id
2. user_enrolments, fetch the record querying on userid, courseid and batchid.
3. course_batch, fetch the record querying on courseid and batchid.

[suraj-tekdi]

@JeraldJF addd the db records Please check

[jona-r]

As requested
course_batch.txt
user_activity.txt
user_enrolments.txt

[suraj-tekdi]

@JeraldJF @Deeksha1502 Any update on this?

[suraj-tekdi]

"content": [
{
"identifier": "do_114202828601950208115",
"mimeType": "video/x-youtube",
"objectType": "Content"
},
{
"identifier": "do_114202830898618368116",
"mimeType": "video/x-youtube",
"objectType": "Content"
},
{
"identifier": "do_114202832085188608117",
"mimeType": "video/x-youtube",
"objectType": "Content"
},
{
"identifier": "do_114202832777797632118",
"mimeType": "video/x-youtube",
"objectType": "Content"
},
{
"identifier": "do_114203012481769472119",
"mimeType": "video/x-youtube",
"objectType": "Content"
},
{
"identifier": "do_114203046155706368121",
"mimeType": "application/vnd.ekstep.ecml-archive",
"objectType": "Content"
}
]

[suraj-tekdi]

GET do_114203046155706368121
"{"artifactUrl":"https://nulpstorage.blob.core.windows.net/contents/content/do_114203046155706368121/artifact/1733979876658_do_114203046155706368121.zip\",\"downloadUrl\":\"https://nulpstorage.blob.core.windows.net/contents/content/do_114203046155706368121/quiz_1733979880026_do_114203046155706368121_1.ecar\",\"variants\":\"{\\\"full\\\":{\\\"ecarUrl\\\":\\\"https://nulpstorage.blob.core.windows.net/contents/content/do_114203046155706368121/quiz_1733979880026_do_114203046155706368121_1.ecar\\\",\\\"size\\\":\\\"139484\\\"},\\\"spine\\\":{\\\"ecarUrl\\\":\\\"https://nulpstorage.blob.core.windows.net/contents/content/do_114203046155706368121/quiz_1733979880077_do_114203046155706368121_1_SPINE.ecar\\\",\\\"size\\\":\\\"14788\\\"}}\",\"previewUrl\":\"https://nulpstorage.blob.core.windows.net/contents/content/ecml/do_114203046155706368121-latest\",\"streamingUrl\":\"https://nulpstorage.blob.core.windows.net/contents/content/ecml/do_114203046155706368121-latest\"}"

[JeraldJF]

@suraj-tekdi Can you share the entire content payload json when you execute "GET do_114203046155706368121"

[suraj-tekdi]

{"request":{"userId":"2d489867-ccfe-449e-a087-9ad6704a1a7d","contents":[{"contentId":"do_114203046155706368121","batchId":"0142048498939740161","status":2,"courseId":"do_11420278272295731211","lastAccessTime":"2025-12-04 15:46:34:245+0530"}],"assessments":[{"assessmentTs":1764843394245,"batchId":"0142048498939740161","courseId":"do_11420278272295731211","userId":"2d489867-ccfe-449e-a087-9ad6704a1a7d","attemptId":"6346b85463a41651d1734d471c42ba4e","contentId":"do_114203046155706368121","events":[{"eid":"ASSESS","ets":1764842681774,"ver":"3.1","mid":"ASSESS:50b32db31cb03d5308f36892192950f8","actor":{"id":"3c0a3724311fe944dec5df559cc4e006","type":"User"},"context":{"channel":"505c7c48ac6dc1edc9b08f21db5a571d","pdata":{"id":"prod.diksha.portal","ver":"3.2.12","pid":"sunbird-portal.contentplayer"},"env":"contentplayer","sid":"7283cf2e-d215-9944-b0c5-269489c6fa56","did":"3c0a3724311fe944dec5df559cc4e006","cdata":[{"type":"","id":""},{"id":"4f75efa8d30e49d37c4f6fd5febf6a8c","type":"ContentSession"},{"id":"52657334d18c9cda224e50ab42075a5d","type":"PlaySession"}],"rollup":{"l1":"505c7c48ac6dc1edc9b08f21db5a571d"}},"object":{"id":"do_114203046155706368121","type":"Content","ver":"1","rollup":{}},"tags":[""],"edata":{"item":{"id":"do_1142030615774576641432","maxscore":1,"type":"mcq","exlength":0,"params":[{"1":"{\"text\":\"increase in educational attainment\\n\"}"},{"2":"{\"text\":\"increase in unpaid care work\\n\"}"},{"3":"{\"text\":\"dropping out of school\\n\"}"},{"4":"{\"text\":\"child marriage\\n\"}"},{"answer":"{\"correct\":[\"1\"]}"}],"uri":"","title":"Which of the following is not specifically an impact of climate change on girls?\n","mmc":[],"mc":[],"desc":""},"index":1,"pass":"No","score":0,"resvalues":[{"4":"{\"text\":\"child marriage\\n\"}"}],"duration":35}},{"eid":"ASSESS","ets":1764842694500,"ver":"3.1","mid":"ASSESS:64ac8ea5daefb892f17814a0b6f07516","actor":{"id":"3c0a3724311fe944dec5df559cc4e006","type":"User"},"context":{"channel":"505c7c48ac6dc1edc9b08f21db5a571d","pdata":{"id":"prod.diksha.portal","ver":"3.2.12","pid":"sunbird-portal.contentplayer"},"env":"contentplayer","sid":"7283cf2e-d215-9944-b0c5-269489c6fa56","did":"3c0a3724311fe944dec5df559cc4e006","cdata":[{"type":"","id":""},{"id":"4f75efa8d30e49d37c4f6fd5febf6a8c","type":"ContentSession"},{"id":"52657334d18c9cda224e50ab42075a5d","type":"PlaySession"}],"rollup":{"l1":"505c7c48ac6dc1edc9b08f21db5a571d"}},"object":{"id":"do_114203046155706368121","type":"Content","ver":"1","rollup":{}},"tags":[""],"edata":{"item":{"id":"do_1142030546986516481423","maxscore":1,"type":"mcq","exlength":0,"params":[{"1":"{\"text\":\"Every community has a fixed/unchanging degree of vulnerability to climate change\\n\"}"},{"2":"{\"text\":\"Age can increase or decrease vulnerability to climate change\\n\"}"},{"3":"{\"text\":\"Livelihood can increase or decrease vulnerability to climate change\\n\"}"},{"4":"{\"text\":\"Vulnerability is defined as the propensity or predisposition to be adversely affected.\\n\"}"},{"answer":"{\"correct\":[\"1\"]}"}],"uri":"","title":"Which of the following statements about ‘vulnerability’ is not true?\n","mmc":[],"mc":[],"desc":""},"index":2,"pass":"No","score":0,"resvalues":[{"2":"{\"text\":\"Age can increase or decrease vulnerability to climate change\\n\"}"}],"duration":13}},{"eid":"ASSESS","ets":1764842697739,"ver":"3.1","mid":"ASSESS:5df409cd023c336273f6686156a607c0","actor":{"id":"3c0a3724311fe944dec5df559cc4e006","type":"User"},"context":{"channel":"505c7c48ac6dc1edc9b08f21db5a571d","pdata":{"id":"prod.diksha.portal","ver":"3.2.12","pid":"sunbird-portal.contentplayer"},"env":"contentplayer","sid":"7283cf2e-d215-9944-b0c5-269489c6fa56","did":"3c0a3724311fe944dec5df559cc4e006","cdata":[{"type":"","id":""},{"id":"4f75efa8d30e49d37c4f6fd5febf6a8c","type":"ContentSession"},{"id":"52657334d18c9cda224e50ab42075a5d","type":"PlaySession"}],"rollup":{"l1":"505c7c48ac6dc1edc9b08f21db5a571d"}},"object":{"id":"do_114203046155706368121","type":"Content","ver":"1","rollup":{}},"tags":[""],"edata":{"item":{"id":"do_1142030665918955521438","maxscore":1,"type":"mcq","exlength":0,"params":[{"1":"{\"text\":\"Redistribute\\n\"}"},{"2":"{\"text\":\"Recognize\\n\"}"},{"3":"{\"text\":\"Reprimand\\n\"}"},{"4":"{\"text\":\"Reward\\n\"}"},{"answer":"{\"correct\":[\"3\"]}"}],"uri":"","title":"Which of the following is not included in the five Rs to address unpaid and paid care\nwork?\n_________, _________ and ____________ unpaid care work, and _______ and\n_______ paid care work.\n","mmc":[],"mc":[],"desc":""},"index":3,"pass":"No","score":0,"resvalues":[{"1":"{\"text\":\"Redistribute\\n\"}"}],"duration":3}},{"eid":"ASSESS","ets":1764842731276,"ver":"3.1","mid":"ASSESS:c9594a4b90ca300264f77d970336daef","actor":{"id":"3c0a3724311fe944dec5df559cc4e006","type":"User"},"context":{"channel":"505c7c48ac6dc1edc9b08f21db5a571d","pdata":{"id":"prod.diksha.portal","ver":"3.2.12","pid":"sunbird-portal.contentplayer"},"env":"contentplayer","sid":"7283cf2e-d215-9944-b0c5-269489c6fa56","did":"3c0a3724311fe944dec5df559cc4e006","cdata":[{"type":"","id":""},{"id":"4f75efa8d30e49d37c4f6fd5febf6a8c","type":"ContentSession"},{"id":"52657334d18c9cda224e50ab42075a5d","type":"PlaySession"}],"rollup":{"l1":"505c7c48ac6dc1edc9b08f21db5a571d"}},"object":{"id":"do_114203046155706368121","type":"Content","ver":"1","rollup":{}},"tags":[""],"edata":{"item":{"id":"do_1142030621748428801433","maxscore":1,"type":"mcq","exlength":0,"params":[{"1":"{\"text\":\"ii, iii and iv\\n\"}"},{"2":"{\"text\":\"i, ii and iii\\n\"}"},{"3":"{\"text\":\"None of the above\\n\"}"},{"4":"{\"text\":\"All of the above\\n\"}"},{"answer":"{\"correct\":[\"4\"]}"}],"uri":"","title":"Which of the following statements is true?\n(i) Water shortage affects menstrual hygiene\n(ii) Water shortage increases vulnerability to violence\n(iii) Water shortage impacts school attendance of girls\n(iv) Water shortage impacts time available for paid work\n","mmc":[],"mc":[],"desc":""},"index":4,"pass":"Yes","score":1,"resvalues":[{"4":"{\"text\":\"All of the above\\n\"}"}],"duration":34}},{"eid":"ASSESS","ets":1764842778743,"ver":"3.1","mid":"ASSESS:b0010cd48d735d7beb82b8a467e35929","actor":{"id":"3c0a3724311fe944dec5df559cc4e006","type":"User"},"context":{"channel":"505c7c48ac6dc1edc9b08f21db5a571d","pdata":{"id":"prod.diksha.portal","ver":"3.2.12","pid":"sunbird-portal.contentplayer"},"env":"contentplayer","sid":"7283cf2e-d215-9944-b0c5-269489c6fa56","did":"3c0a3724311fe944dec5df559cc4e006","cdata":[{"type":"","id":""},{"id":"4f75efa8d30e49d37c4f6fd5febf6a8c","type":"ContentSession"},{"id":"52657334d18c9cda224e50ab42075a5d","type":"PlaySession"}],"rollup":{"l1":"505c7c48ac6dc1edc9b08f21db5a571d"}},"object":{"id":"do_114203046155706368121","type":"Content","ver":"1","rollup":{}},"tags":[""],"edata":{"item":{"id":"do_1142030645255208961436","maxscore":1,"type":"mcq","exlength":0,"params":[{"1":"{\"text\":\"Coherance\\n\"}"},{"2":"{\"text\":\"Gender transformative policies\\n\"}"},{"3":"{\"text\":\"Monitoring and 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iv\\n\"}"}],"duration":24}},{"eid":"ASSESS","ets":1764843385454,"ver":"3.1","mid":"ASSESS:15af27223201f56065a40c07ccc4cce0","actor":{"id":"3c0a3724311fe944dec5df559cc4e006","type":"User"},"context":{"channel":"505c7c48ac6dc1edc9b08f21db5a571d","pdata":{"id":"prod.diksha.portal","ver":"3.2.12","pid":"sunbird-portal.contentplayer"},"env":"contentplayer","sid":"7283cf2e-d215-9944-b0c5-269489c6fa56","did":"3c0a3724311fe944dec5df559cc4e006","cdata":[{"type":"","id":""},{"id":"4f75efa8d30e49d37c4f6fd5febf6a8c","type":"ContentSession"},{"id":"52657334d18c9cda224e50ab42075a5d","type":"PlaySession"}],"rollup":{"l1":"505c7c48ac6dc1edc9b08f21db5a571d"}},"object":{"id":"do_114203046155706368121","type":"Content","ver":"1","rollup":{}},"tags":[""],"edata":{"item":{"id":"do_1142030579316490241428","maxscore":1,"type":"mcq","exlength":0,"params":[{"1":"{\"text\":\"ii and iv\\n\"}"},{"2":"{\"text\":\"only i and iii\\n\"}"},{"3":"{\"text\":\"i, ii and iii\\n\"}"},{"4":"{\"text\":\"All the above\\n\"}"},{"answer":"{\"correct\":[\"3\"]}"}],"uri":"","title":"Women’s resilience is undermined by\n(i) Burden of unpaid care work\n(ii) Poor nutritional status\n(iii) Poor and insecure working conditions\n(iv) Women’s kindness and loving nature\n","mmc":[],"mc":[],"desc":""},"index":20,"pass":"No","score":0,"resvalues":[{"4":"{\"text\":\"All the above\\n\"}"}],"duration":5}}]}]}}

[JeraldJF]

@suraj-tekdi
Is it the json data fetched from redis for that assessment?
Can you please follow these steps:

1. ssh into Redis pod
2. Open the redis command line using command redis-cli
3. Select index 5 using command select 5
4. Execute command: get do_114203046155706368121
   Can you share the assessment json data fetched when you follow this step.

[jona-r]

adding the assessment_aggregator details
assessment_aggregator.txt

[jona-r]

Hi
@JeraldJF The out put pasted earlier, I had followed the steps exactly as you mentioned. That is the exact output i got from redis

[JeraldJF]

@jona-r Ok. Can you please setup a meeting to connect and check on the issue.

[suraj-tekdi]

@JeraldJF Please let us know the timing for meeting?

[JeraldJF]

@suraj-tekdi we can connect now.

[suraj-tekdi]

Ok sending you invite

[suraj-tekdi]

shared you the invite. please join

[suraj-tekdi]

{ "ownershipType": ["createdBy"], "copyright": "niua", "se_gradeLevelIds": [ "nulp-domain_gradelevel_disastermanagementandresilience", "nulp-domain_gradelevel_environmentandclimate2" ], "keywords": [ "execution", "operationalizing", "impact assessment", "heritage conservation", "climate action plan", "readiness assessment", "Climate action plan", "cultural institutions", "Climate action", "implementation p;an", "operationalization", "climate action", "urban", "risk factors", "roadmap preparation", "heritage preservation", "implementation plan", "climate", "cultural heritage preservation", "innovation", "Heritage", "assessment", "Climate impact assessment", "baseline data", "communities", "urban heritage", "best practices", "heritage", "capacity assessment", "adaptation measures", "mitigation", "indian cities", "cultural heritage", "safeguard", "heritage assets" ], "subject": ["Overview"], "targetMediumIds": ["nulp-domain_medium_english"], "channel": "0130701891041689600", "downloadUrl": "https://nulpstorage.blob.core.windows.net/contents/content/do_11423236313498419213/climate-action-built-and-cultural-heritage-in-indian-cities_1753962010896_do_11423236313498419213_5_SPINE.ecar", "organisation": ["NIUA", "CITIIS"], "language": ["English"], "mimeType": "application/vnd.ekstep.content-collection", "variants": { "spine": { "ecarUrl": "https://nulpstorage.blob.core.windows.net/contents/content/do_11423236313498419213/climate-action-built-and-cultural-heritage-in-indian-cities_1753962010896_do_11423236313498419213_5_SPINE.ecar", "size": "31616" }, "online": { "ecarUrl": "https://nulpstorage.blob.core.windows.net/contents/content/do_11423236313498419213/climate-action-built-and-cultural-heritage-in-indian-cities_1753962010978_do_11423236313498419213_5_ONLINE.ecar", "size": "16131" } }, "targetGradeLevelIds": [ "nulp-domain_gradelevel_disastermanagementandresilience", "nulp-domain_gradelevel_environmentandclimate2" ], "leafNodes": [ "do_114232399444344832119", "do_114232397911097344118", "do_114232390592946176114", "do_114232403756548096118", "do_114232404999135232120", "do_114232414962556928124", "do_114232400258564096117", "do_114232396429066240116" ], "objectType": "Collection", "se_mediums": ["English"], "appIcon": "https://nulpstorage.blob.core.windows.net/contents/collection/do_11423236313498419213/artifact/do_11403998345643622411024_1713865168165_citiis-logo.thumb.png", "gradeLevel": ["Climate Action"], "primaryCategory": "course", "appId": "dev.nulp.portal", "contentEncoding": "gzip", "lockKey": "d9f424a9-5cbc-404c-a2ef-ab9d490df42e", "generateDIALCodes": "No", "totalCompressedSize": 135488, "mimeTypesCount": { "video/x-youtube": 7, "application/vnd.ekstep.ecml-archive": 1, "application/vnd.ekstep.content-collection": 8 }, "contentType": "Course", "sYS_INTERNAL_LAST_UPDATED_ON": "2025-07-31T11:40:10.895+0000", "se_gradeLevels": ["Climate Action"], "trackable": { "autoBatch": "Yes", "enabled": "Yes" }, "identifier": "do_11423236313498419213", "audience": ["Student"], "subjectIds": ["nulp-domain_subject_overview"], "se_boardIds": ["nulp-domain_board_environmentandclimate"], "visibility": "Default", "toc_url": "https://nulpstorage.blob.core.windows.net/contents/content/do_11423236313498419213/artifact/do_11423236313498419213_toc.json", "contentTypesCount": { "SelfAssess": 1, "Resource": 7, "CourseUnit": 8 }, "consumerId": "4c1d6bc8-8be3-4c9e-96e8-51a26738e76e", "childNodes": [ "do_114232400258564096117", "do_11423237887211929619", "do_114232390592946176114", "do_114232389184626688116", "do_114232404999135232120", "do_114232407569907712122", "do_114232396429066240116", "do_114232385225908224111", "do_114232414962556928124", "do_114232427378630656127", "do_114232399444344832119", "do_114232383641206784111", "do_114232397911097344118", "do_114232386780233728114", "do_114232403756548096118", "do_11423237436810035217" ], "discussionForum": { "enabled": "No" }, "mediaType": "content", "osId": "org.ekstep.quiz.app", "lastPublishedBy": "add1ce99-bb76-413c-95c4-a5dd184e9bd3", "version": 2.0, "se_subjects": ["Overview"], "license": "CC BY 4.0", "prevState": "Review", "size": 31616, "lastPublishedOn": "2025-07-31T11:40:10.585+0000", "IL_FUNC_OBJECT_TYPE": "Collection", "name": "Climate Action, Built and Cultural Heritage in Indian Cities", "attributions": [], "status": "Live", "targetBoardIds": ["nulp-domain_board_environmentandclimate"], "code": "org.sunbird.RiBJmP", "credentials": { "enabled": "Yes" }, "prevStatus": "Processing", "description": "This course is intended to integrate climate conscious strategies into a city's plan for the preservation and management of its built and cultural heritage...", "idealScreenSize": "normal", "posterImage": "https://nulpstorage.blob.core.windows.net/contents/content/do_11403998345643622411024/artifact/do_11403998345643622411024_1713865168165_citiis-logo.png", "createdOn": 1737349015000, "batches": [ { "createdFor": ["0130701891041689600", "013875661248708608205"], "endDate": "2120-11-09", "name": "New Batch", "batchId": "0142784404074577922", "enrollmentType": "open", "enrollmentEndDate": "2120-11-08", "startDate": "2025-03-26", "status": 1 } ], "targetSubjectIds": ["nulp-domain_subject_overview"], "se_boards": ["Environment and Climate"], "se_mediumIds": ["nulp-domain_medium_english"], "copyrightYear": 2024, "contentDisposition": "inline", "lastUpdatedOn": 1753962011000, "SYS_INTERNAL_LAST_UPDATED_ON": "2025-03-26T07:06:58.801+0000", "dialcodeRequired": "No", "createdFor": ["0130701891041689600"], "creator": "Uttra Dasgupta", "lastStatusChangedOn": 1753962011000, "IL_SYS_NODE_TYPE": "DATA_NODE", "os": ["All"], "se_subjectIds": ["nulp-domain_subject_overview"], "se_FWIds": ["nulp-domain"], "targetFWIds": ["nulp-domain"], "pkgVersion": 5, "versionKey": "1753959770389", "idealScreenDensity": "hdpi", "framework": "nulp-domain", "depth": 0, "s3Key": "content/do_11423236313498419213/artifact/do_11423236313498419213_toc.json", "lastSubmittedOn": "2025-01-20T07:08:02.921+0000", "createdBy": "8d212987-1421-4d3f-a974-2822e651f8fd", "compatibilityLevel": 4, "leafNodesCount": 8, "userConsent": "Yes", "IL_UNIQUE_ID": "do_11423236313498419213", "board": "Environment and Climate", "resourceType": "Course" }

[suraj-tekdi]

@JeraldJF we have republish the assessment and course and then consumed the course. still facing the same issue.

[suraj-tekdi]

Get do_114203046155706368121
"{"lastPublishedOn":"2025-12-09T10:04:27.012+0000","cloudStorageKey":"content/do_114203046155706368121/artifact/1765274665879_do_114203046155706368121.zip","downloadUrl":"https://nulpstorage.blob.core.windows.net/contents/content/do_114203046155706368121/quiz_1765274668693_do_114203046155706368121_2.ecar\",\"artifactUrl\":\"https://nulpstorage.blob.core.windows.net/contents/content/do_114203046155706368121/artifact/1765274665879_do_114203046155706368121.zip\",\"pkgVersion\":2,\"variants\":\"{\\\"full\\\":{\\\"ecarUrl\\\":\\\"https://nulpstorage.blob.core.windows.net/contents/content/do_114203046155706368121/quiz_1765274668693_do_114203046155706368121_2.ecar\\\",\\\"size\\\":\\\"149056\\\"},\\\"spine\\\":{\\\"ecarUrl\\\":\\\"https://nulpstorage.blob.core.windows.net/contents/content/do_114203046155706368121/quiz_1765274668771_do_114203046155706368121_2_SPINE.ecar\\\",\\\"size\\\":\\\"14722\\\"}}\",\"prevStatus\":\"Live\",\"size\":141069,\"lastUpdatedOn\":1765274668000,\"lastStatusChangedOn\":1765274668000,\"plugins\":\"[{\\\"identifier\\\":\\\"org.ekstep.stage\\\",\\\"semanticVersion\\\":\\\"1.0\\\"},{\\\"identifier\\\":\\\"org.ekstep.questionset\\\",\\\"semanticVersion\\\":\\\"1.0\\\"},{\\\"identifier\\\":\\\"org.ekstep.questionset.quiz\\\",\\\"semanticVersion\\\":\\\"1.0\\\"},{\\\"identifier\\\":\\\"org.ekstep.iterator\\\",\\\"semanticVersion\\\":\\\"1.0\\\"},{\\\"identifier\\\":\\\"org.ekstep.navigation\\\",\\\"semanticVersion\\\":\\\"1.0\\\"},{\\\"identifier\\\":\\\"org.ekstep.questionunit\\\",\\\"semanticVersion\\\":\\\"1.2\\\"},{\\\"identifier\\\":\\\"org.ekstep.questionunit.mcq\\\",\\\"semanticVersion\\\":\\\"1.3\\\"},{\\\"identifier\\\":\\\"org.ekstep.summary\\\",\\\"semanticVersion\\\":\\\"1.0\\\"}]\",\"lastSubmittedOn\":\"2025-12-09T10:03:38.549+0000\",\"versionKey\":\"1765274618664\"}"

[suraj-tekdi]

@JeraldJF Please check

[JeraldJF]

@suraj-tekdi Ok, shall we connect today to discuss regarding this.

[suraj-tekdi]

@JeraldJF yes, we can connect today. Please let us know the timing. I'll schedule the call.

[JeraldJF]

@suraj-tekdi Shall we connect at 12 pm today, please schedule a meeting and share the meeting details. emails: jeraldj@sanketika.in aimansharief@sanketika.in

[jona-r]

@JeraldJF please find the below file for the sunbird implementation on our environment
deployments.xlsx
The env is deployed on Azure
The entire environment was deployed using Jenkins.
Please let me know if anything else is also needed

[aimansharief]

@suraj-tekdi I had proposed @4 in the google calendar itself. Please schedule it today

[suraj-tekdi]

can we do it today?

[aimansharief]

yes you can schedule at 12/4 pm

[suraj-tekdi]

I have scheduled it at 12 PM today.

[aimansharief]

@suraj-tekdi The fix we applied was a manual workaround and is not something that can be repeated every time.
I recommend using the latest version, or alternatively, incorporating the same fix from the latest release into your codebase and building your own Docker image.

Here is the PR for your reference:
https://github.com/Sunbird-Lern/data-pipeline/pull/216/changes

cc: @pallakartheekreddy